PRIVACY POLICY

Introduction

The Monge Method ("we," "us," or "our") provides fitness and nutrition coaching. This Privacy Policy explains how we handle information when you visit monge-method-demo.lovable.app (the "Site") or contact us about coaching.

Information we collect

• Coaching application: when you apply, we collect your first name, email, phone number, Instagram handle, age range, gender, time zone, your goals, how you heard about us, and your written answers (such as what is holding you back and why you want to start now).
• Coaching files: if you become a client, we may store progress photos, documents, and notes about your coaching.
• Information collected automatically, such as your browser type, device, IP address, and pages viewed, through standard server logs.
• Information from third parties, such as social platforms (for example, Instagram) when you contact us there.

How we use information

• To review your application and decide whether the program is a good fit.
• To contact you by email, phone call, or text message about your application and coaching. You can ask us to stop at any time.
• To deliver and personalize coaching services you sign up for.
• To operate, secure, and improve the Site.
• To comply with legal obligations.

Cookies and tracking technologies

We do not currently use advertising or analytics cookies. Our coaching staff's sign-in to our private client portal uses essential browser storage. Embedded services on the Site, such as our video player, may set their own cookies when you interact with them. You can block or delete cookies in your browser settings.

How we share information

We do not sell your personal information. Only Coach Rolo and the people who help him run and maintain the Site can see your application and coaching files. We may share information with service providers who help us run the Site and our coaching, when required by law, or as part of a business transfer such as a merger or sale.

Third-party services

• Lovable Cloud — hosts the Site and securely stores applications, notes, and coaching files.
• Vimeo — hosts and plays the video on our Site. When you press play, Vimeo may collect data under its own privacy policy.
• Google Fonts — delivers the typefaces used on the Site, which may log your IP address.
• Instagram — if you message us there, Meta's privacy policy applies.

Data retention

We keep applications and client records only as long as we reasonably need them to review your application, coach you, and follow up with you, and then delete them. You can ask us to delete your information at any time, unless the law requires us to keep it.

Data security

Applications and coaching files are stored privately and are visible only to approved coaching staff who sign in. Progress photos are never made public without your written permission. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your rights and choices

You may ask to access, correct, or delete your personal information, including your application and any progress photos, and you may opt out of emails, calls, or text messages at any time. To stop texts, reply STOP. For anything else, email rolandomonge408@gmail.com.

State-specific rights

If you live in California, the CCPA/CPRA gives you the right to know what personal information we collect, to request deletion or correction, to opt out of its sale or sharing (we do not sell or share it), and not to be discriminated against for using these rights. Residents of other states with similar laws may have comparable rights.

Children's privacy

The Site is not directed to children under 13, and we do not knowingly collect their personal information.

Changes to this policy

We may update this policy from time to time. The "Last updated" date above shows when it last changed.

Contact us

The Monge Method · rolandomonge408@gmail.com · Instagram @rolo_408